User Personal Information
We assure you that personal information, that is defined as any kind of information or
details, documents, are related to a person, and they are used to access the information
on the website. Personal Information can be anything like the name, age, email id,
phone number, gender, PAN number, credit score or bank accounts, residential address,
income proof or your KYC credentials. By visiting this website, you agree to the Policy
we have below. Service Adda reserves the right to change the policy or modify it, with
the sole authority of ours. Service Adda has the right to make the changes to the Policy
and notify it via email or when you visit the website, you will be notified that the privacy
policy has changed.
You hereby consent us permission to access your personal information with the trusted
third parties who will access the necessary information to check the credit profile or any
other banking profile to come up with suggestions and offers. If you think, you are not
interested in sharing any more personal information with us, you can simply let us know
by dropping an email.
Service Adda reserve the right to expose your personal information when it is
demanded under the terms of the law and such disclosure of your personal information
is deemed as necessary.
Usage of the Personal Information
When we gather or learn the information from what our customers provide us, we work
for a better, personalized way of finding out solutions for their problems or services.
This is done to improve the user experience on the website. We shall gather and store
the information you have entered on the website or you have given us due to a
necessary procedure. You can have the liberty to choose the information you do not
want to share, but this might result in you losing out on several other relevant services
and features we offer.
browser will extract some information as and when you keep interacting with us. We
may store information about your location from where you have accessed our website
and also a Unique Identifier number for the mobile/PC device you use. Service Adda can
source the information from other different sources and add it under the account
information of you, a customer.
Service Adda also collects basic personal information data when you create an account
on our website. You will be asked your name, your area of residence, contact number,
email address, date of birth and sexual orientation. We do not pass this to any third
party who is affiliated with us. Also, once you provide us this information, you are not an
anonymous user. You may be sent promotional content which is mainly about our
services and offers for the upcoming days. We may also use the information to monitor
your actions on our website, solve any grievances caused, and communicate about
various services or offers.
Service Adda may also hold your information in case you are not able to access your
account on our website. We use it to send you any information, notices, or services
recommendation which might be of some use for you.
Sharing of the Personal Information
Service Adda will not disclose or share any personal information of its users unless it is
their trusted third party services providers which comply with the norms of Business
Adda. We also share the personal information to help any transaction that needs to be
processed which was initiated by you. We will share them only when you have
authorized it or if there is a subpoena filed against you or if the law and order demands
Service Adda always believe in dealing with good faith which is why to protect the safety
of our costumers which includes you, we share the data to investigate any kind of fraud
or if the request is from the Government itself.
If you choose to disclose any information of yours to the third-party service providers on
undertake any responsibility for your information if they have been breached.
Retention of your Information
Service Adda may retain your data as long as we deem to be necessary for us to provide
the services that are available on the website. If you choose to delete your account or
terminate it on our website, we will only keep the anonymous data of yours and keep
only your contact information to prevent any discrepancies. You may also receive some
periodic emails or SMS so that we can allow the users to keep coming back again.
WE ASSURE YOU THAT WE WILL NOT SHARE YOUR PERSONAL INFORMATION WITH
ANY OF THE AFFILIATED THIRD PARTIES UNLESS YOU HAVE GIVEN US THE CONSENT.
This may be of the regular analysis of your risk appetite, your expenses or your desire to
have mutual funds. When you are directed to their website from us, then you will be
We may have widgets that help us in interacting with mini-programs that are running all
over the internet. We will collect your information through our widgets.
Service Adda would be needing data security to understand and accept the threads
which are related to the customer. We assure you 100% data security but we are sorry if
we say we cannot provide any absolute security. Our website is fully encrypted, has a
combination of firewalls and other encrypted techniques. We make sure our servers are
properly made use of and it helps in our databases.
WE URGE YOU TO KEEP YOUR LOGIN ID AND PASSWORD, CONFIDENTIAL AND THERE IS
A LOT OF CASES WHERE YOUR LOGIN CREDENTIALS MAY BE COMPROMISED.
Service Adda have complied with the latest ISO 27001 and you know that you can
always post your personal information so that the product details are known. We also
know how to keep personal information and other information online. ISO 27001:2013
is the most important certificate you may require for data security.
in a mail to us. Also, the effective date of the new policy has been changed and this
means, they revised on that day. Service Adda also have a grievance officer for these
policy queries and you can reach out to them too.